Product Support
Find manuals and installation tips for our products.
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FAQ
Where can I find Minismus product manuals?
You can find the manuals on our product support page. Simply select your product, and you’ll be directed to the corresponding manual. If you need help, feel free to contact us!
I received my product but some parts are missing. What should I do?
We apologize for the inconvenience. Please contact our support team immediately with your order number. To expedite the process, kindly include a clear photo of the received items. Our team will arrange for a replacement promptly.
What is the warranty period?
All products come with a 2-year warranty from the date of purchase. This covers any manufacturing defects or issues arising from normal use. For warranty claims, please retain your proof of purchase and contact our support team.
How can I contact Minismus?
You can reach us via email, contact form, or phone. Here’s how:
- Email (Consumer Support): support@minismus.eu
- Contact Form: Click here
- Live chat
- Phone (Consumer Support): +31 85- 401 71 50
Where can I find information about my shipment?
If you placed your order on the Minismus website, you can track your shipment using the provided tracking number for the most accurate status. If you have any questions about shipping or need further assistance, feel free to reach out to us. We’re happy to help!
If you placed your order through a platform like Amazon, Allegro, Bol.com, CDiscount, Kaufland, or another third-party store, your order was fulfilled by that platform. For shipping inquiries, please contact them directly as we do not manage shipments from external websites.
You can find the manuals on our product support page. Simply select your product, and you’ll be directed to the corresponding manual. If you need help, feel free to contact us!
We apologize for the inconvenience. Please contact our support team immediately with your order number. To expedite the process, kindly include a clear photo of the received items. Our team will arrange for a replacement promptly.
All products come with a 2-year warranty from the date of purchase. This covers any manufacturing defects or issues arising from normal use. For warranty claims, please retain your proof of purchase and contact our support team.
You can reach us via email, contact form, or phone. Here’s how:
- Email (Consumer Support): support@minismus.eu
- Contact Form: Click here
- Live chat
- Phone (Consumer Support): +31 85- 401 71 50
If you placed your order on the Minismus website, you can track your shipment using the provided tracking number for the most accurate status. If you have any questions about shipping or need further assistance, feel free to reach out to us. We’re happy to help!
If you placed your order through a platform like Amazon, Allegro, Bol.com, CDiscount, Kaufland, or another third-party store, your order was fulfilled by that platform. For shipping inquiries, please contact them directly as we do not manage shipments from external websites.